Warranty

Aratamete warrants that all our furnishings are free from defective materials and workmanship. Warranty periods vary by product, commencing from the date of delivery and are defined in the table below.

If, during the warranty period, a product is deemed defective due to a manufacturing defect, Aratamete will repair or replace part(s), at Aratamete’s sole discretion. This Warranty covers the replacement or repair of any product or part of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used.


MANUAL WINDOW TREATMENTS

Limited Warranty Term: One (1) year from date of purchase.

Our fabrics have been sourced from quality mills and fabric printers all over the world.Slight variations in color may occur between batches and runs, especially fabrics with natural content. It is natural for materials containing a higher content of natural fibre to shade, crease and fade slightly, these are the natural characteristics of the materials that make it beautiful and are not deemed as defects.

We cover manufacturing defects on hardware (tracks and mechanisms) and fabrics only. This does not cover wear and tear, damages/discolouration due to improper use or improper maintenance, misuse, negligence.


MOTOR WINDOW TREATMENTS

Limited Warranty on Tracks & Motor: Five (5) years warranty from date of purchase subject to conditions below:

We cover manufacturing defects on motors and hardware only. This does not include a. any wear and tear and/or damage caused to the product by unauthorised repair, accidents, misuse, negligence, or improper or abnormal use b. damage due to wrong usage of electrical supply/voltage/wiring.

  • 1st Year: 1 to 1 exchange for motor with manufacturing defects as well as warranty on installation/workmanship. Transportation and installation charge is waived.

  • 2nd to 5th year, transportation & installation charge of $150 per trip is applicable.

Aratamete Home reserves the right to replace the product or its defective part with either new or refurbished spare parts.


RUGS

Limited Warranty Term: One (1) year from date of purchase.

Our fabrics have been sourced from quality mills and fabric printers all over the world.Slight variations in color may occur between batches and runs, especially fabrics with natural content. It is natural for materials containing a higher content of natural fibre to shade, crease and fade slightly, these are the natural characteristics of the materials that make it beautiful and are not deemed as defects.

We cover manufacturing defects on hardware (tracks and mechanisms) and fabrics only. This does not cover wear and tear, damages/discolouration due to improper use or improper maintenance, misuse, negligence.

FABRICA RUGS

Limited Warranty.

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WALLCOVERINGS

Limited Warranty Six (6) months from date of delivery

Our wallcoverings have been sourced from quality mills and fabric printers all over the world. Slight variations in color may occur between batches and runs, especially wallcoverings with natural content. It is natural for materials containing a higher content of natural fibre to shade, crease and fade slightly, these are the natural characteristics of the materials that make it beautiful and are not deemed as defects.

Our warranty cover only manufacturing defects. This does not cover wear and tear, damages/discolouration due to improper use or improper maintenance, misuse, negligence.

UPHOLSTERY

Limited Warranty Six (6) months from date of delivery

Our fabrics have been sourced from quality mills and fabric printers all over the world. Slight variations in color may occur between batches and runs, especially fabrics with natural content. It is natural for materials containing a higher content of natural fibre to shade, crease and fade slightly, these are the natural characteristics of the materials that make it beautiful and are not deemed as defects.

We cover manufacturing defects on fabric, zippers, stitching and velcro only. This does not cover wear and tear, damages/discolouration due to improper use or improper maintenance, misuse, negligence.