Privacy Policy

Aratamete is committed to protecting and respecting your privacy. Any information provided to us is solely used for conducting business with you. Your account and registration details remain confidential and will not be shared with any third party without your explicit consent. We respect your privacy and do not engage in sharing, selling, or trading your information. Periodically, we may contact you with updates on our products, services, or events. If you wish to opt out, kindly contact us at hello@aratamete.com.

INFORMATION COLLECTION

• In order to provide a better service to you, we may collect and process the following data about you:
1. Information that you provide by filling in forms on www.aratamete.com ("our site"). This includes information provided at the time of registering to use our site, subscribing to our service, posting material, or requesting further services.
2. We may also ask you for information at other times, for example in connection with a promotion or when you report a problem with our site.
3. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of transactions you carry out through our site and of the fulfilment of your orders.
5. Details of your visits to our site and the resources that you access.
• We only retain personal data for as long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

USES MADE OF THE INFORMATION

The purposes for which information may be used by us include:

1. Ensuring that content from our site is presented in the most effective manner for you and for your computer.
2. Providing you with alerts, newsletters, educational materials, or information that you requested or signed up for.
3. Carrying out our obligations arising from any contracts entered into between you and us.
4. Allowing you to participate in interactive features of our service when you choose to do so.
5. Designing and conducting surveys/questionnaires for client profiling/segmentation, statistical analysis, improving and furthering the provision of our products and services.
6. Legal proceedings, including collecting overdue amounts and seeking professional advice.
7. Researching, designing, and launching services or products including seminars / events / forums.
8. Promoting and marketing services and products subject to your exercise of the opt-out right.
9. Purposes directly related or incidental to the above.

• We intend to use your data in direct marketing, and we require your consent (which includes an indication of no objection) for that purpose. By using our site, unless you tell us otherwise, you agree that: Your name, contact details (including address, contact number, email address), products and services information, transaction pattern and behaviour, background and demographic data held by us from time to time may be used by us in direct marketing.
• The following classes of services, products, and subjects may be marketed to you:
1. Services and products related to our site and/or our affiliates (including marketing affiliates programs we are a part of).
2. Reward, loyalty, or privileges programs, promotional offers, and related services.
3. Invitations to events such as seminars/webinars/tele-seminars, conferences, live programs, or events.

We may conduct direct marketing via fax, email, direct mail, telephone, and other means of communication or send e-newsletters to you. You may choose not to receive promotional materials by simply telling us (see below for contact details), and we will cease to do so without charge.

DISCLOSURE OF YOUR INFORMATION

We will keep the personal data we hold confidential but may provide information to:

1. Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services.
2. Our offices, affiliates, business partners, and counterparts (if any).
3. Persons under a duty of confidentiality to us.

EVENT PHOTOGRAPHY AND RECORDING

You may be photographed, audio-recorded, and video-recorded at any event organized by Aratamete. By participating in the event, you consent to interviews, photography, audio recording, video recording, and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, telecasts, advertising, inclusion on websites, or for any other purposes that Aratamete, its vendors, partners, affiliates, and/or representatives deem fit to use. You release Aratamete, its officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitizing, or publication of interviews, photographs, computer images, video and/or sound recordings.

By entering the event premises, you waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, webcasting, televising, or other publication of these materials, regardless of the purpose or sponsoring of such exhibiting, broadcasting, webcasting, or other publication irrespective of whether a fee for admission or sponsorship is charged. You also waive any right to inspect or approve any photo, video, or audio recording taken by Aratamete or the person or entity designated to do so by Aratamete.

COOKIES

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services. Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

We may use the following third-party web analytic services on the website. The service providers that administer these services use technologies such as cookies, web server logs, and web beacons to help us analyse how visitors use the website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the use of the website. These analytic services may use the data collected to contextualize and personalize the marketing materials of their advertising network.

ADDITIONAL INFORMATION

Payment Methods:

We accept American Express, Discover Card, Master Card, and Visa, along with personal or business checks. Please allow 7 days for checks to clear. Orders are prepaid unless otherwise specified. *Please refer to refund policy for credit card payments.

Purchasing Policies:

For any inquiries or concerns, please contact us directly. We value speaking with our customers personally to address any questions or issues promptly. Reach us via our hotline number (+65) 85008703

Security:

Transactions with Aratamete.com are secure. All orders placed on our site are encrypted using Secure Sockets Layer (SSL) technology, ensuring the confidentiality of your personal information during transmission. Please note that email communication is not encrypted, hence not secure for transmitting credit card details. If you prefer not to order online, you can place your order via out hotline (+65) 85008703 during our business hours.

Discount Policy:

We do not offer discounts after a purchase has been made. This applies to all products, for designers that requires bulk order we invite you to join our trade program, please contact us via hello@aratamete.com.